2019 HITEC Hall of Fame Inductee
Chief Executive Officer - AT&T Consumer
AT&T Communications, LLC
Thaddeus Arroyo serves as the Chief Executive Officer of AT&T Consumer. He
has overall responsibility for the company’s integrated consumer internet,
video entertainment and mobility organization. His organization serves more
than 159 million wireless subscribers, reaches 14 million customer locations
with fiber internet, and is one of the world’s largest providers of pay TV. His
organization also oversees both of AT&T’s prepaid wireless brands – AT&T
Prepaid and Cricket Wireless – with a combined base of more than 16.5
million customers. His responsibilities include AT&T’s retail distribution
network, which includes AT&T and Cricket retail locations and att.com.
Thaddeus has vast experience driving strategic growth through change. He boldly uses innovation to fuel disruptive business models in consumer and business segments. And he knows the value of customer engagement. His experience transforming business models, introducing competitive market offerings and improving customer experiences provide a strong foundation for his current role.
He previously served as Chief Executive Office of AT&T Business, responsible
for the company's integrated global Business Solutions organization, which
serves nearly 3 million business customers in nearly 200 countries.
Throughout his career, Mr. Arroyo has held diverse executive positions. He
was the CEO of AT&T Mexico, LLC, where he led the expansion of the AT&T
high-speed mobile network and distribution channels in Mexico. As PresidentTechnology Development, he led the transformation of AT&T’s technology
strategy. Under Mr. Arroyo’s leadership as Chief Information Officer (CIO),
AT&T was widely recognized for its thought leadership and creativity in
technology innovation and execution. Prior to AT&T, he also served as CIO at
Cingular Wireless and Senior Vice President of Product Marketing and
Development for Sabre Corporation.
He serves on the Board of Directors of Global Payments Inc. (NYSE: GPN) as
a Director and Technology Committee Chair. He also serves on the board of
the National Center for Women & Information Technology (NCWIT) and SMU
Cox School of Business Executive Advisory Board. He is a trustee for the
Dallas Museum of Art and a Governance Fellow with the National Association
of Corporate Directors.
Thaddeus is a graduate of the University of Texas at Arlington and he earned
a MBA from Southern Methodist University Cox School of Business.